Monitoring - We have deployed a fix for the outage on cluster CA 1 and we are actively monitoring to ensure the issue is resolved.
Apr 29, 2025 - 04:58 CEST
Identified - We have identified the root cause of the issue causing the outage are currently working on implementing a fix.
Apr 29, 2025 - 04:04 CEST
Investigating - We are seeing a major outage on the CA 1 cluster. We are investigating the problem.
Apr 29, 2025 - 02:40 CEST
US Clusters Operational
Cluster US 1 Operational
Cluster US 2 Operational
Cluster US 3 Operational
Cluster US 4 Operational
Cluster US 5 Operational
Cluster US 6 Operational
Cluster US 7 Operational
Cluster US 8 Operational
Cluster US 9 Operational
Cluster US 10 Operational
Cluster US 11 Operational
Cluster US 12 Operational
Cluster US 14 Operational
Cluster US 16 Operational
Cluster US 17 Operational
Canadian Clusters Operational
Cluster CA 1 Operational
European Clusters Operational
Cluster EU 1 Operational
Cluster EU 2 Operational
Cluster EU 3 Operational
Cluster EU 4 Operational
Cluster EU 5 Operational
Cluster EU 6 Operational
Cluster EU 7 Operational
Cluster EU 8 Operational
Cluster EU 9 Operational
Cluster EU 10 Operational
APAC Clusters Operational
Cluster APAC 1 Operational
Sandbox Operational
Sandbox US 1 Operational
Sandbox US 2 Operational
Sandbox EU 1 Operational
Sandbox CA 1 Operational
Sandbox EU 2 Operational
ADM Operational
ADM instances Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cluster US-1 ?
Fetching
Cluster US-2 ?
Fetching
Cluster US-3 ?
Fetching
Cluster US-4 ?
Fetching
Cluster US-5 ?
Fetching
Cluster US-6 ?
Fetching
Cluster US-7 ?
Fetching
Cluster US-8 ?
Fetching
Cluster US-9 ?
Fetching
Cluster US-10 ?
Fetching
Cluster US-11 ?
Fetching
Cluster US-12 ?
Fetching
Cluster US-14 ?
Fetching
Cluster EU-1 ?
Fetching
Cluster EU-2 ?
Fetching
Cluster EU-3 ?
Fetching
Cluster EU-4 ?
Fetching
Cluster EU-5 ?
Fetching
Cluster EU-6 ?
Fetching
Cluster EU-7 ?
Fetching
Cluster CA-1 ?
Fetching
Cluster APAC-1 ?
Fetching
Cluster US-16 ?
Fetching
Cluster EU-8 ?
Fetching
Cluster EU-9 ?
Fetching
Apr 29, 2025

Unresolved incident: Outage on cluster CA 1.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Resolved - The incident is resolved. We are no longer seeing degraded performance on EU-2
Apr 19, 13:25 CEST
Monitoring - We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.
Apr 18, 04:23 CEST
Investigating - We are seeing degraded performance on EU-2. We are investigating the problem.
Apr 18, 02:08 CEST
Apr 18, 2025
Completed - All ADM instances have been updated to the latest BlueConic release.
Apr 18, 11:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 10:00 CEST
Scheduled - We will be upgrading our ADM instances to the latest BlueConic release. This update will be rolled out overnight from April 17 to April 18 starting at 04:00 AM (EDT) / 01:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:18 CEST
Apr 17, 2025
Resolved - The incident is resolved. We are no longer seeing degraded performance on EU-2
Apr 17, 12:05 CEST
Monitoring - We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.
Apr 17, 09:24 CEST
Investigating - We are seeing degraded performance on EU-2. We are investigating the problem.
Apr 17, 07:55 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 11:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 CEST
Scheduled - We will be upgrading our U.S.-based on-demand cluster us-4 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:12 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 11:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 CEST
Scheduled - We will be upgrading our U.S.-based on-demand cluster us-3 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:12 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST
Scheduled - We will be upgrading our Europe-based on-demand cluster eu-2 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:14 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST
Scheduled - We will be upgrading our Europe-based on-demand cluster eu-4 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:15 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST
Scheduled - We will be upgrading our Europe-based on-demand cluster eu-1 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:13 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:01 CEST
Scheduled - We will be upgrading our Europe-based on-demand cluster eu-10 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:16 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:01 CEST
Scheduled - We will be upgrading our Europe-based on-demand cluster eu-3 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:14 CEST
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 CEST
Scheduled - We will be upgrading our U.S.-based on-demand cluster us-1 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:09 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 CEST
Scheduled - We will be upgrading our U.S.-based on-demand cluster us-2 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:10 CEST
Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:01 CEST
Scheduled - We will be upgrading our U.S.-based on-demand cluster us-14 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:11 CEST