BlueConic Status

Outage on cluster CA 1

Monitoring - We have deployed a fix for the outage on cluster CA 1 and we are actively monitoring to ensure the issue is resolved.
Apr 29, 2025 - 04:58 CEST

Identified - We have identified the root cause of the issue causing the outage are currently working on implementing a fix.
Apr 29, 2025 - 04:04 CEST

Investigating - We are seeing a major outage on the CA 1 cluster. We are investigating the problem.
Apr 29, 2025 - 02:40 CEST

US Clusters Operational

Cluster US 1 Operational

Cluster US 2 Operational

Cluster US 3 Operational

Cluster US 4 Operational

Cluster US 5 Operational

Cluster US 6 Operational

Cluster US 7 Operational

Cluster US 8 Operational

Cluster US 9 Operational

Cluster US 10 Operational

Cluster US 11 Operational

Cluster US 12 Operational

Cluster US 14 Operational

Cluster US 16 Operational

Cluster US 17 Operational

Canadian Clusters Operational

Cluster CA 1 Operational

European Clusters Operational

Cluster EU 1 Operational

Cluster EU 2 Operational

Cluster EU 3 Operational

Cluster EU 4 Operational

Cluster EU 5 Operational

Cluster EU 6 Operational

Cluster EU 7 Operational

Cluster EU 8 Operational

Cluster EU 9 Operational

Cluster EU 10 Operational

APAC Clusters Operational

Cluster APAC 1 Operational

Sandbox Operational

Sandbox US 1 Operational

Sandbox US 2 Operational

Sandbox EU 1 Operational

Sandbox CA 1 Operational

Sandbox EU 2 Operational

ADM Operational

ADM instances Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cluster US-1

Fetching

Cluster US-2

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Cluster US-3

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Cluster US-4

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Cluster US-5

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Cluster US-6

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Cluster US-7

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Cluster US-8

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Cluster US-9

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Cluster US-10

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Cluster US-11

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Cluster US-12

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Cluster US-14

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Cluster EU-1

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Cluster EU-2

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Cluster EU-3

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Cluster EU-4

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Cluster EU-5

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Cluster EU-6

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Cluster EU-7

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Cluster CA-1

Fetching

Cluster APAC-1

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Cluster US-16

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Cluster EU-8

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Cluster EU-9

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Past Incidents

Apr 29, 2025

Unresolved incident: Outage on cluster CA 1.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

Degraded performance on EU-2

Resolved - The incident is resolved. We are no longer seeing degraded performance on EU-2
Apr 19, 13:25 CEST

Monitoring - We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.
Apr 18, 04:23 CEST

Investigating - We are seeing degraded performance on EU-2. We are investigating the problem.
Apr 18, 02:08 CEST

Apr 18, 2025

BlueConic Update: ADM instances

Completed - All ADM instances have been updated to the latest BlueConic release.
Apr 18, 11:03 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 10:00 CEST

Scheduled - We will be upgrading our ADM instances to the latest BlueConic release. This update will be rolled out overnight from April 17 to April 18 starting at 04:00 AM (EDT) / 01:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:18 CEST

Apr 17, 2025

Degraded performance on EU-2

Resolved - The incident is resolved. We are no longer seeing degraded performance on EU-2
Apr 17, 12:05 CEST

Monitoring - We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.
Apr 17, 09:24 CEST

Investigating - We are seeing degraded performance on EU-2. We are investigating the problem.
Apr 17, 07:55 CEST

BlueConic Update: U.S. on-demand cluster US-4

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 11:25 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 CEST

Scheduled - We will be upgrading our U.S.-based on-demand cluster us-4 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:12 CEST

BlueConic Update: U.S. on-demand cluster US-3

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 11:25 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 CEST

Scheduled - We will be upgrading our U.S.-based on-demand cluster us-3 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:12 CEST

BlueConic Update: Europe on-demand cluster EU-2

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:16 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST

Scheduled - We will be upgrading our Europe-based on-demand cluster eu-2 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:14 CEST

BlueConic Update: Europe on-demand cluster EU-4

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:16 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST

Scheduled - We will be upgrading our Europe-based on-demand cluster eu-4 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:15 CEST

BlueConic Update: Europe on-demand cluster EU-1

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 CEST

Scheduled - We will be upgrading our Europe-based on-demand cluster eu-1 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:13 CEST

BlueConic Update: Europe on-demand cluster EU-10

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:01 CEST

Scheduled - We will be upgrading our Europe-based on-demand cluster eu-10 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:16 CEST

BlueConic Update: Europe on-demand cluster EU-3

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 17, 03:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:01 CEST

Scheduled - We will be upgrading our Europe-based on-demand cluster eu-3 to the latest BlueConic release. This update will be rolled out overnight from April 16 to April 17 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:14 CEST

Apr 16, 2025

No incidents reported.

Apr 15, 2025

BlueConic Update: U.S. on-demand cluster US-1

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 CEST

Scheduled - We will be upgrading our U.S.-based on-demand cluster us-1 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:09 CEST

BlueConic Update: U.S. on-demand cluster US-2

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 CEST

Scheduled - We will be upgrading our U.S.-based on-demand cluster us-2 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:10 CEST

BlueConic Update: U.S. on-demand cluster US-14

Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release.
Apr 15, 11:34 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:01 CEST

Scheduled - We will be upgrading our U.S.-based on-demand cluster us-14 to the latest BlueConic release. This update will be rolled out overnight from April 14 to April 15 starting at 03:00 AM (EDT) / 00:00 AM (PDT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 6, 11:11 CEST