Identified - Following the PHP security vulnerability announced on October 20 (php2shell), we have taken our OAuth authentication service offline as a precaution while we wait for the patched packages for our infrastructure. Until the service is restored, you can’t add new OAuth-based connections or re-authorize existing ones. Existing connections continue to run normally. This service is separate from the systems that store and process customer data, and we have no indication BlueConic has been targeted. No action is required from customers. We’ll update this page once the patch is applied.
Oct 21, 2026 - 19:13 CEST
US Clusters Degraded Performance
Cluster US 1 Degraded Performance
Cluster US 2 Degraded Performance
Cluster US 3 Degraded Performance
Cluster US 4 Degraded Performance
Cluster US 5 Degraded Performance
Cluster US 8 Degraded Performance
Cluster US 10 Degraded Performance
Cluster US 11 Degraded Performance
Cluster US 12 Degraded Performance
Cluster US 14 Degraded Performance
Cluster US 16 Degraded Performance
Cluster US 17 Degraded Performance
Cluster US 18 Degraded Performance
Cluster US 19 Degraded Performance
Cluster US 20 Degraded Performance
Canadian Clusters Degraded Performance
Cluster CA 1 Degraded Performance
European Clusters Degraded Performance
Cluster EU 1 Degraded Performance
Cluster EU 2 Degraded Performance
Cluster EU 3 Degraded Performance
Cluster EU 4 Degraded Performance
Cluster EU 6 Degraded Performance
Cluster EU 7 Degraded Performance
Cluster EU 8 Degraded Performance
Cluster EU 9 Degraded Performance
Cluster EU 10 Degraded Performance
Cluster EU 11 Degraded Performance
Cluster EU 12 Degraded Performance
APAC Clusters Degraded Performance
Cluster APAC 1 Degraded Performance
Sandbox Degraded Performance
Sandbox US 1 Degraded Performance
Sandbox US 2 Degraded Performance
Sandbox EU 1 Degraded Performance
Sandbox CA 1 Degraded Performance
Sandbox EU 2 Degraded Performance
ADM Degraded Performance
ADM instances Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Cluster US-3 ?
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Cluster US-4 ?
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Cluster US-5 ?
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Cluster US-8 ?
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Cluster US-10 ?
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Cluster US-11 ?
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Cluster US-12 ?
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Cluster US-14 ?
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Cluster US-16 ?
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Cluster US-19 ?
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Cluster US-20 ?
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Cluster EU-1 ?
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Cluster EU-2 ?
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Cluster EU-3 ?
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Cluster EU-4 ?
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Cluster EU-6 ?
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Cluster EU-7 ?
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Cluster EU-8 ?
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Cluster EU-9 ?
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Cluster EU-10 ?
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Cluster EU-11 ?
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Oct 21, 2026

Unresolved incident: OAuth connection setup temporarily unavailable.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.