BlueConic Status

All Systems Operational

US Clusters Operational

Cluster US 1 Operational

Cluster US 2 Operational

Cluster US 3 Operational

Cluster US 4 Operational

European Clusters Operational

Cluster EU 1 Operational

Cluster EU 2 Operational

Cluster EU 3 Operational

Cluster EU 4 Operational

Sandbox Operational

Sandbox US 1 Operational

Sandbox EU 1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cluster US-1

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Cluster US-2

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Cluster US-3

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Cluster EU-1

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Cluster EU-2

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Cluster EU-3

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Cluster US-4

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Past Incidents

Nov 20, 2019

Update U.S. on-demand cluster-us-1

Completed - The maintenance work was completed and cluster-us-1 is now running the latest BlueConic release.
Nov 20, 11:55 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 CET

Scheduled - We will be upgrading our U.S.-based on-demand cluster-us-1 to the latest BlueConic release. This update will be rolled out overnight from November 19th to November 20th starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.

This maintenance replaces the maintenance previously scheduled for November 13th.
Nov 13, 23:03 CET

Update U.S. on-demand cluster-us-3

Completed - The maintenance work was completed and cluster-us-3 is now running the latest BlueConic release.
Nov 20, 11:55 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 CET

Scheduled - We will be upgrading our U.S.-based on-demand cluster-us-3 to the latest BlueConic release. This update will be rolled out overnight from November 19th to November 20th starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.

This maintenance replaces the maintenance previously scheduled for November 13th.
Nov 13, 23:04 CET

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

Degraded performance on US-3

Resolved - The incident is resolved. We are no longer seeing a degraded performance on US-3.
Nov 15, 13:03 CET

Identified - We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.
Nov 15, 12:39 CET

Investigating - We are seeing a degraded performance on the US-3. We are investigating the problem.
Nov 15, 12:18 CET

Nov 14, 2019

Update Europe-based on-demand clusters

Completed - The maintenance work was completed and all Europe-based clusters are now running the latest BlueConic release.
Nov 14, 05:07 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 CET

Scheduled - We will be upgrading our Europe-based on-demand clusters to the latest BlueConic release. This update will be rolled out overnight from November 13th to November 14th starting at 01:00 AM (CET). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Nov 5, 09:59 CET

Update sandbox instances

Completed - All sandbox environments have been updated.
Nov 14, 02:50 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 CET

Scheduled - We need to perform some additional maintenance to our sandbox environments to ensure it functions correctly. The maintenance will be performed overnight from Wednesday November 13th to Thursday November 14th starting at 23:00 CET. For U.S.-based users this translates to Wednesday November 13th 5:00 PM (ET) / 2:00 PM (PT). The BlueConic sandbox service will be unavailable during this upgrade.
Nov 13, 13:49 CET

Nov 12, 2019

Update U.S. on-demand cluster-us-2

Completed - The maintenance work was completed and cluster-us-2 is now running the latest BlueConic release.
Nov 12, 13:54 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:01 CET

Scheduled - We will be upgrading our U.S.-based on-demand cluster-us-2 to the latest BlueConic release. This update will be rolled out overnight from November 11th to November 12th starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Nov 5, 09:55 CET

Update U.S. on-demand cluster-us-4

Completed - The maintenance work was completed and cluster-us-4 is now running the latest BlueConic release.
Nov 12, 12:06 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:01 CET

Scheduled - We will be upgrading our U.S.-based on-demand cluster-us-4 to the latest BlueConic release. This update will be rolled out overnight from November 11th to November 12th starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Nov 5, 09:56 CET

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

Update sandbox instances

Completed - All sandbox environments have been updated to the latest BlueConic release.
Nov 9, 01:09 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 CET

Scheduled - We will be upgrading our sandbox environments to the latest BlueConic release. This update will be rolled out overnight from Friday November 8th to Saturday November 9th starting at 23:00 CET. For U.S.-based users this translates to Friday November 8th 5:00 PM (ET) / 2:00 PM (PT). The BlueConic sandbox service will be unavailable during this upgrade.
Nov 5, 09:54 CET

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.